Additional Information

Extra Hands Moving And Storage was established during  the Pandemic when Eliza lost her Child's Father due to Covid-19. Beginning her new life now a single parent of two boys, who at the time  already worked for a Moving Company Took Her Pain of losing a loved one and Her Experience as a Relocation Consultant for a Large company and started Extra Hands Moving and Storage her goal was to offer a boutique service that would cater to individuals who as herself have worked extremely hard,  made sacrifices to obtain specific things and these things are irreplaceable . so with  our service comes 'Attention To Detail"  during our first contact Extra Hands Moving And Storage will display the same appreciation for your belongings . Extra Hands  Moving and Storage will educate you and provide tips to ensure everything is a success.  When working for a Large company I realized companies needed to treat their customers as more than just a dollar bill .  As a collective we have 18 years of experience in the long-distance & local industry. We know exactly what customers are looking for when choosing a mover, and also what their Management require from us, so we could plan ,execute and satisfy. 

Why US?

Additionally I learned what other companies failed to execute, and what their weaknesses were. Eliza, with her business experience, used her skills to organize, construct, and attract new clients. In just less than a decade, she predicts she'll grow their number of jobs per month by 400 percent (monthly average!). Together, with a highly-qualified operations staff and a workforce of professionally-certified movers, Extra Hands Moving Storage, LLC will become one of  New York Cities most incredible small business success stories.

MISSION STATEMENT

A mission statement is simple to put together but more challenging to execute. Without a high-quality team, a mission statement is just words on a page.

What stood out about Extra Hands  Moving and Storage from the start was the fact that every person invested themselves in making that mission a reality. Today, absolutely everyone from the operations manager to the unloading crew sees Extra Hands Moving and Storage, LLC as a professional career choice. For us, this isn’t just an ordinary job. For Extra Hands Moving and Storage, customers are viewed with much more importance than “just a paycheck” a mindset that many fly-by-night moving companies unfortunately hold.

To be the best, most customer-focused, and successful moving company. To adhere to all of the state and national requirements of a licensed moving company. To hire only the best, most skilled workers. 

To create a work environment where our staff can provide A Educated customer service experience, achieve job satisfaction, and have fun doing it. At Extra Hands Moving And Storage  we will challenge ourselves to continuously improve. We are dedicated to satisfying customer needs and honoring commitments by doing our job well and taking the stress out of the moving experience. All team members are encouraged to openly share their opinions and views.

Our reputation is OUR brand. We rely on our brand and reputation for referrals and repeat business. The quality and professionalism of our staff are unsurpassed. Our crews are held to rigorous standards, knowledge, experience, politeness, and a “yes ma’am”, can-do attitude. 

Our office staff members are held to high standards of customer service and dependability, knowing the industry and educating our clients. We act with honesty and integrity, not compromising the truth. Our number one goal is to consistently exceed our customer’s expectations. That’s what MOVES us.

Extra Hands Moving and Storage delivers more than just boxes. It delivers a level of professionalism in each local & long distance moving job that is unparalleled, and even unprecedented for the moving and storage industry.

A few of the ways we strive going the extra mile include:

• Laying down floor coverings so as not to damage tiles or carpets when moving heavier loads
• Providing wall or banister protection to guard against scuff marks when moving in and out of a residence or office
• Working more closely with clients on specific considerations so that all materials are packed, stored, unpacked, and transported with the expected level of care
• Assessing the full scope of each job in advance, so clients know what costs and logistics to expect prior to moving day
• Delivering a safe, secure moving and storage experience 24/7
• Working on tight deadlines and around-the-clock, ensuring our clients are ready to go at their convenience

These qualities helped skyrocket Extra Hands  Moving and Storage to the company that now takes on around 100 new jobs each month, in addition to providing ongoing support for our existing clientele.  

These numbers show no signs of slowing down, as Extra Hands Moving and Storage looks to further expand in the coming years.

While they take great pride in quality moving and storage services, it’s the underlying benefit that those services provide which really makes the business come to life.

It’s a focus that will make Extra Hands Moving and Storage a benefit to the communities they reside in. When they accept a job, they’re not doing it with money or moving as their focal points. 

Instead, they see their services as a way to support small businesses; and whenever possible, give back to the community. 

At Extra Hands Moving and Storage, every customer is treated like they’re the only customer. 

contact Us today to learn about our moving & storage options.